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NHS Birmingham and Solihull Clinical Commissioning Group's bases:

Patient enquiries, concerns and complaints

Birmingham and Solihull CCG is the commissioner of hospital, community and mental health services, and is also responsible for some services directly such as continuing healthcare (CHC), individual funding requests and policy-related commissioning decisions. Find out more about how to report a complaint or a concern here. 

You can talk to us about any patient enquiries, concerns or complaints you may have, by contacting us in the following ways:

• Write to: NHS Birmingham and Solihull Clinical Commissioning Group, Patient Experience and Complaints Team, First Floor, Wesleyan, Colmore Circus, Birmingham, B4 6AR
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Call: 0121 203 3313

Paterson Independent Inquiry

The Paterson Independent Inquiry published its final report on 4 February 2020. More information about this can be found here.

If you were treated by Ian Paterson, and have a question regarding your care, please call Spire Healthcare’s dedicated patient helpline on 0191 497 8190, and speak to a member of the specialist team. The helpline is in operation between 8.30am and 8pm, Monday to Friday, and 9am to 5pm on Saturday.

If you would like confidential support and advice from an independent organisation, you can also speak to The Patients Association on 0800 345 7155, between 9.30am and 5pm Monday to Friday.

Get involved

To find out more about getting involved in the CCG’s work, please visit our Get involved page, or:

• Write to: NHS Birmingham and Solihull Clinical Commissioning Group, Communications and Engagement Team, First Floor, Wesleyan, Colmore Circus, Birmingham, B4 6AR
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Call: 0121 203 3341

Media enquiries

If you have a media enquiry, please visit our News page, or contact the Communications Team:

• Call: 0121 203 3341
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 
• For out-of-hours media enquiries, call 0333 150 1602

Freedom of Information

All Freedom of Information requests must be submitted in writing and should include a correspondence address.

• Write to: NHS Birmingham and Solihull Clinical Commissioning Group, Head of Information Governance, First Floor, Wesleyan, Colmore Circus, Birmingham, B4 6AR
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Safeguarding

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Call: 0121 203 3211

Continuing healthcare

More information on continuing healthcare (CHC) is available here.

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Call: 0121 612 2133

Infection prevention

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

General enquiries

If you have a general enquiry for Birmingham and Solihull CCG, please use the contact information below. For information on how we use your data, visit our Data Protection page. 

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