Accessibility Tools

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Accessible information & alternative languages

Accessible information

The Accessible Information Standard aims to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need from health and care services.

The standard tells organisations how they should make sure that patients and service users, and their carers and parents, can access and understand the information they are given. This includes making sure that people get information in accessible formats.

Find out more:

Accessible information languagesAlternative languagues

NHS Birmingham and Solihull CCG is committed to supplying information in another format or language.

You can view this information in Birmingham and Solihull's top languages here:

  • Arabic
  • Bengali
  • Gujarati
  • Punjabi
  • Polish
  • Somali
  • Sylheti
  • Urdu
  • Chatgaya

Requests for any alternative languages should be made by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling 0121 203 3341.



Accessible formats and assistance

At NHS Birmingham and Solihull CCG we use Bespoke Interpreting, Language and Communication Services (BILCS) to help enable our patients to access healthcare and information in accessible formats to support them to engage and communicate with us.

To learn more, watch our video below:

Information that we have provided in alternative languages:

Male circumcision: Sometimes circumcision is requested on cultural, social and religious reasons and is a common practice in the Jewish and Islamic faiths, and is also practised by many African communities as a tribal or ethnic tradition. NHS Birmingham and Solihull CCG does not commission male circumcision for cultural, social and religious reasons.

The CCG made the circumcision services for baby boys in Birmingham and Solihull leaflet available in the following alternative languages, as well as sharing these leaflets with local hospitals:

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