The voices of children and parents are crucial to ensuring that we meet the needs of local children, young people and families.
We use a range of ways to listen to these voices and you can find information about them below:
Children and young people
During March and April 2019 we ran an engagement exercise with children and young people and their parents to understand their views about children and young people’s services. Nearly 200 individuals gave us their views about a range of topics. The results of the surveys have been summarised in the video below:
We will be using the insights from these surveys to help develop our Children’s Commissioning Framework. Check back here as it will be launched soon!
Special educational needs and disability (SEND) - Patient Carer Forum
The Solihull Parent Carer Forum is a voluntary group of parents of children with additional needs. They are an independent Forum who work closely with us and Solihull Local Authority to ensure the services that are planned and delivered meet the special needs of children and young people. This is done through the feeding back of parents' and carers' opinions and the issues that they face.
February Patient Carer Forum meeting
In February 2020 Jo Carney, Director of Joint Commissioning, and Natalie Kelly, Head of Children’s and Maternity Commissioning from the CCG attended the Forum and gave a presentation which you can view here.
There were approximately 50 people in attendance; parents and carers from across Birmingham and Solihull, as well as some professionals from Healthwatch and SOLAR.
The key themes that patients and carers raised were:
- Solutions to service provision problems, must be co-produced
- There are still issues with the transition between child and adult services
- Families are still waiting until they are crisis and still can’t always get help – more early help is needed
- There are issues with the Birmingham and Solihull border in terms of service variation across the area
- Issues with equipment availability in a timely way and accessing when child in numerous settings i.e. respite, school, home.
Birmingham and Solihull Maternity Voices Partnership (MVP)
A Maternity Voices Partnership (MVP) is a team of people who provide feedback about their local maternity system. The panel includes maternity professionals (like midwives and doctors) and people with direct personal experience of the service, including women who have been pregnant and given birth, and their family members.
The Birmingham and Solihull MVP is delivered by local organisation: Gateway Family Services.
The most recent MVP meeting took place on 4 February in Solihull and there were lively round table discussions covering a number of topics about maternity services. The full report on the meeting will be available shortly on this page.
Previous meetings have taken place throughout 2019 at St Paul’s Conference Centre in Bordesley Green and St Mary’s Parish Centre in Harborne, close to Birmingham Women’s Hospital. A new Chair and Vice Chair were welcomed, and four new service users attended the meeting, including the very first dad! The meeting included an update from BUMP (Birmingham and Solihull United Maternity Partnership) and there were some great discussions based around an antenatal questionnaire, which gave us valuable points to feed back on.
To find out more about the MVP. Click here to read the latest blog.