Consultations, Surveys and Events

The Consultation Institute logoEngaging and involving local people and stakeholders is central to achieving our vision to improve the health of Birmingham and Solihull people. You can find out more here.

The CCG is also an organisational member of The Consultation Institute, which is a not-for-profit best practice institute promoting high-quality public and stakeholder consultation. Several members of the communications and engagement team have achieved continuous professional development status with The Consultation Institute, which helps us to ensure we’re carrying out high-quality and best practice engagement with local people.

What happens next?

Updates on consultations, engagement and events we have held are available on the You said, we did page.

Current opportunities:

Review of the Birmingham 'Boots' walk-in centre (WiC)

The CCG is currently conducting a review of the Boots WiC in Birmingham city centre. During February and March 2020, we will be asking local people, service users, local businesses and a range of Birmingham Walk in Centrestakeholders for their views on the service.

The communications and engagement plan outlining how we will conduct the engagement period is available to view here.

If you would like to give your views on the Boots WiC service, you can complete our survey here.

NHS staff will be at the walk-in centre to talk to patients on the following dates:

  • Thursday 20 February 2020: 2.30-4pm
  • Wednesday 26 February 2020: 2-3.30pm
  • Saturday 7 March 2020: 10-11.30am
  • Monday 9 March 2020: 10-11.30am
  • Tuesday 17 March 2020: 9-10am - CANCELLED
  • Thursday 26 March 2020: 10-11am - CANCELLED

Unfortunately, two of the events have been cancelled. Details of online interactive opportunities will be shared in due course.

The engagement period for the Boots WiC will end on 31 March 2020.


Listening event: Health inequalities in Sparkbrook

In partnership with a number of local organisations including Smart Women CIC, East Birmingham Collective and Ageing Better, we came together for a listening event at The Muath Trust in February 2020, to hear local members of the Balsall Heath, Small Heath, Sparkbrook, and Sparkhill community share their views about tacking women's health inequalities amongst the Asian community.

Over 50 people attended the event, and the main themes that were raised in these initial discussions were:

  • Access to services
  • Translation support
  • Transport.

An initial report is now being drafted with details of the conversations from the day, and recommendations on how to tackle the issues raised as a community and as a system. This report will be considered by the CCG and Birmingham City Council, and an action plan developed in partnership with those who attended the event. 

If you would like to get involved or know more, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Recently closed opportunities:

College Road Surgery

College Rd SurgeryThroughout January, College Road Surgery proposed to move to Sparkhill Primary Care Centre on the Stratford Road due to the current property not being fit for modern general practice. Parking and disabled access is difficult to improve and the fabric and layout of the building would require major investment in order to meet the standards required by the Care Quality Commission.

The provider felt that relocating to Sparkhill Primary Care Centre would enable the practice to offer better services for patients. The centre has both off-street and on-street parking facilities, with a bus stop outside for various bus routes. The centre also offers ground floor access with a clean, light and airy reception and waiting room. Clinical rooms are fitted out to modern standards from where a range of appointments and services will be offered, delivered by GPs, nurses, HCAs and other healthcare professionals.

The engagement period for College Road Surgery closed on Friday 7 February.


Dyas Road Surgery

During November 2019, patients of Dyas Road Surgery were invited to share their views on the surgery’s proposal to move to Warren Farm Health Centre.

Relocating to Warren Farm Health Centre, where the local Urgent Care Centre is also based, the provider felt would enable them to offer better services for patients. The centre has both off-street and on-street parking facilities, with a bus stop outside for the number 33 route. The centre also offers ground floor access with a clean, light and airy reception and waiting room.

Clinical rooms are fitted out to modern standards from where we will offer a range of appointments and services delivered by GPs, Nurses, HCAs and other Allied Health Professionals.

The two-week engagement period ran from Friday 1 November until Friday 15 November 2019.


Clinical treatment policies evidence-based policy harmonisation programme

Patients and the public were invited to share their views on proposed changes to 12 health treatment policies for those living in Birmingham, Solihull and Sandwell.

This is the third phase of NHS Birmingham and Solihull Clinical Commissioning Group and NHS Sandwell and West Birmingham Clinical Commissioning Group’s (CCG) harmonised clinical treatment policy project; which ensures that commissioning policies are consistent with the most up-to-date published clinical evidence in order to prioritise treatments proven to be clinically effective, as well as stopping unwarranted variation for patients across Birmingham, Solihull and Sandwell.

Dr Geoff Naylor, Lead Planned Care GP, said: “Treatment policies are designed to provide fair, consistent and transparent access to treatment for patients. 

“CCGs have finite resources and are required to ensure treatment policies are evidence-based, achieve best clinical outcomes for patients and provide the most cost-effective use of NHS resources. 

“Our treatment policies have been developed to be informed by the most up-to-date clinical evidence, best practice and clinical opinion nationally. During this engagement period, we would really value and appreciate feedback from the public to ensure our next phase of treatment policies are as clinically robust as possible for our local patients.”

The six-week engagement period ran from Thursday 5 September until Friday 11 October 2019.

The policies being reviewed were:

Arthroscopic sub-acromial decompression DRAFT Policy Evidence Review  DRAFT Equality Assessment  DRAFT Patient Leaflet  
Image guided therapeutic intra-articular joint injections with corticosteroids with/without local anaesthetic DRAFT Policy Evidence Review DRAFT Equality Assessment DRAFT Patient Leaflet
Image-guided HIGH VOLUME intra-articular injections (40mls+) of saline with or without corticosteroid and/or local anaesthetic DRAFT Policy Evidence Review; DRAFT Equality Assessment DRAFT Patient Leaflet
Exogen bone healing DRAFT Policy Evidence Review DRAFT Equality Assessment DRAFT Patient Leaflet
Liposuction for lymphoedema & lipoedema DRAFT Policy Evidence Review DRAFT Equality Assessment DRAFT Patient Leaflet
Body contouring (apronectomy)  DRAFT Policy Evidence Review; DRAFT Equality Assessment DRAFT Patient Leaflet
Bariatric Surgery  DRAFT Policy Evidence Review DRAFT Equality Assessment DRAFT Patient Leaflet
Knee arthroscopy – Acute DRAFT Policy Evidence Review; DRAFT Equality Assessment DRAFT Patient Leaflet
Non Invasive Ventilation (NIV) DRAFT Policy Evidence Review DRAFT Equality Assessment

DRAFT patient leaflets for: Sleep ApnoeaChronic Obstructive Pulmonary Disease (COPD) and Neurodependent

Biological mesh DRAFT Policy Evidence Review  DRAFT Equality Assessment DRAFT Patient Leaflet
Adenoidectomy DRAFT Policy Evidence Review DRAFT Equality Assessment DRAFT Patient Leaflet
Hysteroscopy for Heavy Menstrual Bleeding DRAFT Policy Evidence Review DRAFT Equality Assessment DRAFT Patient Leaflet

For more information on treatment policies, please click here.


Proposed changes to adult services across Solihull, Good Hope and Heartlands Hospitals

University Hospitals Birmingham NHS Foundation Trust (the Trust) are considering reorganising some of its adult services across Solihull, Good Hope and Heartlands hospitals to improve outcomes and reduce waiting times for patients.

The specific services that the Trust would like to make changes to are trauma and orthopaedics, and gynaecology services.

The proposed changes are not about removing any services or saving money; the Trust is investing £2.5m in its estate to provide high-quality, dedicated facilities, which will support the creation of centres of excellence for the different specialties.

The proposals mainly apply to surgical procedures only (operations) and may mean that patients may need to attend a hospital which is not their local hospital, for their operation. However, while some people may have to travel further for certain treatments, the vast majority would continue to be treated at their local hospital.

It is estimated the proposed changes would affect around 10 patients a day. To put this in perspective, the hospitals see around 1,200 A&E attendances, over 5,000 outpatients and 500 day case procedures a day.

There would be no proposed changes to where pre and post-operative outpatient, x-ray and scans and therapy (e.g. physiotherapy) appointments take place – they would still take place at the patient’s local hospital. There will be no changes to children’s services.

The planned reorganisation is supported by a significant number of specialist clinicians (e.g. doctors and nurses) who see these proposals as the best and most sustainable way to deliver care to residents of Birmingham, Solihull and South Staffordshire.

More information about these proposed changes can be found here.

  • You can also view the travel times document here.
  • Read the presentation here.

Frequently asked questions for the proposed changes to adult services across Solihull, Good Hope and Heartlands Hospitals

How would I get to Good Hope, Heartlands or Solihull hospitals via public transport?

Plan your journey at the Network West Midlands route planner webpage.

You can also view the travel times document here

How do I know how far away it is from my home to the proposed new hospital for my procedure, if I am travelling by car?

Plan your journey on the AA route planner webpage.

You can also view the travel times document here

Is there visitor parking at all hospitals?

Yes, all of the hospital sites have visitor car parking. See the car parking and visiting times pages.

You can also view the travel times document here

If I'm an inpatient but need to travel between hospital sites, will the Trust arrange for this to happen?

Yes, if you are an inpatient and need to be transferred to another site, the Trust will make the travel arrangements for you.

 

Would I still have the same consultant as I've seen previously, or will I need to see someone different?

As is currently the case, the aim is for patients to receive consistent care as much as possible.

Would I need to go to the hospital where I had my procedure for my pre and post-operative care?

You would receive your pre-operative and post-operative care, including outpatient and physiotherapy appointments, at your local hospital.

Will the Trust be cutting back on staff under these proposals?

These proposals are not about removing any of the services or staff, or about saving money. They are about patients being treated faster, with reduced complications and likelihood of cancellation, being treated and cared for by a skilled workforce in environments designed for modern healthcare. In turn this will support the retention and recruitment of staff.      

Under the proposals, will any of the hospitals be downgraded?

No, UHB is enhancing services not downgrading them. By investing in these services and improving the way these services are delivered, the Trust hope to improve the quality of patient care by:

  • Reducing waiting times for operations and associated cancellations caused by bed pressures
  • Creating dedicated and specialised facilities designed for modern healthcare
  • Improving clinical outcomes and patient experience
  • Creating centres of excellence which will help recruit and retain a skilled workforce.

Under the proposals, will Good Hope Hospital's A&E be downgraded? First stroke patients have been moved, and now non-ambulance trauma.

Rather than demand increasing at any of the hospitals, the aim with these proposals is that more patients will be treated faster, with reduced complications and likelihood of cancellation, being treated and cared for by a skilled workforce in environments designed for modern healthcare.

How are children's services affected?

Children are currently cared for at both Heartlands and Good Hope hospitals with all major trauma patients being cared for already at Heartlands Paediatric Unit. There is no envisaged change to the way children access and receive care within this proposed model.

How are patients going to get a say about these proposals?

There is a six-week engagement process underway where the Trust and CCG are seeking out the public's views about these proposals. This includes drop-in events at Solihull Hospital and Good Hope Hospital on the 5 and 6 August 2019. We are keen to hear your views:

You can complete the survey here.

Are the plans a 'done deal'?

The Trust and CCG are currently going through a thorough engagement process, and is keen to hear your views. You can complete the survey here.

How do staff feel about these proposals?

The proposals are supported by a significant number of specialist clinicians, who see these proposals as the best and most sustainable way to deliver care to residents of Birmingham and Solihull. Many have been involved in the development of these plans. Meetings will be held with staff to talk through any implications for them over the coming weeks.

Why have these proposals been suggested now?

Working with specialist clinicians, the Trust has identified some changes that can be made to treat patients faster and improve patient outcomes and experience.

Will the Trust reimburse patient and/or visitors travel costs?

If you are an inpatient and you need to transfer to a different hospital as part of your care journey, you will go via hospital transport.

If you are having a planned procedure or operation, unless you are eligible, you will not receive reimbursement for travel costs. 

See more on travel costs and parking fees. Visitors will not receive reimbursement for travel costs. You can also view the travel times document here

Find out more about non-emergency patient transport here.

How will I know which hospital I'm going to?

Your appointment letter will include details of the hospital location, plus information to help you prepare for your operation or procedure.

Is this the surgical reconfiguration proposals in another guise?

These are separate proposals to the surgery reconfiguration plans back in 2014/15. Since Heart of England NHS Foundation NHS Trust merged with University Hospitals Birmingham NHS Foundation Trust, the leadership team have identified where changes can be made to improve the way services are delivered at the new organisation.

If I went to any of the the Trust's A&E departments with a broken limb, how would I get to where I needed to be for my operation?

This would depend on the nature of the injury, but if you needed surgery, under the proposals you would be stabilised at whichever A&E you attended and a plan would be put in place by the team caring for you. After being stabilised, you might be able to go home and then be recalled to the best place for your surgery.

If I am in the early stages of my pregnancy and start bleeding, where do I go?

Go to your nearest A&E department.


Birmingham City Council

Events Calendar

Sunday 13 October 2019
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