Consultations, Surveys and Events
Engaging and involving local people and stakeholders is central to achieving our vision to improve the health of Birmingham and Solihull people. You can find out more here.
The CCG is also an organisational member of The Consultation Institute, which is a not-for-profit best practice institute promoting high-quality public and stakeholder consultation. Several members of the communications and engagement team have achieved continuous professional development status with The Consultation Institute, which helps us to ensure we’re carrying out high-quality and best practice engagement with local people.
What happens next?
Updates on consultations, engagement and events we have held are available on the You said, we did page.
Proposed changes to adult services across Solihull, Good Hope and Heartlands Hospitals
University Hospitals Birmingham NHS Foundation Trust (the Trust) are considering reorganising some of its adult services across Solihull, Good Hope and Heartlands hospitals to improve outcomes and reduce waiting times for patients.
The specific services that the Trust would like to make changes to are trauma and orthopedics, and gynecology services.
The proposed changes are not about removing any services or saving money; the Trust is investing £2.5m in its estate to provide high-quality, dedicated facilities, which will support the creation of centres of excellence for the different specialties.
The proposals mainly apply to surgical procedures only (operations) and may mean that patients may need to attend a hospital which is not their local hospital, for their operation. However, while some people may have to travel further for certain treatments, the vast majority would continue to be treated at their local hospital.
It is estimated the proposed changes would affect around 10 patients a day. To put this in perspective, the hospitals see around 1,200 A&E attendances, over 5,000 outpatients and 500 day case procedures a day.
There would be no proposed changes to where pre and post-operative outpatient, x-ray and scans and therapy (e.g. physiotherapy) appointments take place – they would still take place at the patient’s local hospital. There will be no changes to children’s services.
The planned reorganisation is supported by a significant number of specialist clinicians (e.g. doctors and nurses) who see these proposals as the best and most sustainable way to deliver care to residents of Birmingham, Solihull and South Staffordshire.
This short survey asks for your views on this.
Please be assured that all responses to this survey are anonymous and confidential. Any information that is provided will purely be used for the intended purpose of this survey.
This survey will close at 5pm on 21 August 2019.
Thank you for sharing your views.
More information about these proposed changes can be found here.
The equality analysis can be found here.
You can also view the travel times document here.
Upcoming drop-in sessions
You can register to attend the upcoming drop-in sessions by clicking on the links below:
- Monday 5 August, 4-7pm, Good Hope Hospital Partnership Learning Centre
- Tuesday 6 August, 4-7pm, Solihull Hospital Education Centre
- Tuesday 13 August, 4-7pm, Heartlands Hospital Education Centre
If you aren't able to make any of these events, you can read the presentation here.
Frequently asked questions for the proposed changes to adult services across Solihull, Good Hope and Heartlands Hospitals
How would I get to Good Hope, Heartlands or Solihull hospitals via public transport?
How do I know how far away it is from my home to the proposed new hospital for my procedure, if I am travelling by car?
Is there visitor parking at all hospitals?
If I'm an inpatient but need to travel between hospital sites, will the Trust arrange for this to happen?
Yes, if you are an inpatient and need to be transferred to another site, the Trust will make the travel arrangements for you.
Would I still have the same consultant as I've seen previously, or will I need to see someone different?
As is currently the case, the aim is for patients to receive consistent care as much as possible.
Would I need to go to the hospital where I had my procedure for my pre and post-operative care?
You would receive your pre-operative and post-operative care, including outpatient and physiotherapy appointments, at your local hospital.
Will the Trust be cutting back on staff under these proposals?
These proposals are not about removing any of the services or staff, or about saving money. They are about patients being treated faster, with reduced complications and likelihood of cancellation, being treated and cared for by a skilled workforce in environments designed for modern healthcare. In turn this will support the retention and recruitment of staff.
Under the proposals, will any of the hospitals be downgraded?
No, UHB is enhancing services not downgrading them. By investing in these services and improving the way these services are delivered, the Trust hope to improve the quality of patient care by:
- Reducing waiting times for operations and associated cancellations caused by bed pressures
- Creating dedicated and specialised facilities designed for modern healthcare
- Improving clinical outcomes and patient experience
- Creating centres of excellence which will help recruit and retain a skilled workforce.
Under the proposals, will Good Hope Hospital's A&E be downgraded? First stroke patients have been moved, and now non-ambulance trauma.
Rather than demand increasing at any of the hospitals, the aim with these proposals is that more patients will be treated faster, with reduced complications and likelihood of cancellation, being treated and cared for by a skilled workforce in environments designed for modern healthcare.
How are children's services affected?
Children are currently cared for at both Heartlands and Good Hope hospitals with all major trauma patients being cared for already at Heartlands Paediatric Unit. There is no envisaged change to the way children access and receive care within this proposed model.
How are patients going to get a say about these proposals?
There is a six-week engagement process underway where the Trust and CCG are seeking out the public's views about these proposals. This includes drop-in events at Solihull Hospital and Good Hope Hospital on the 5 and 6 August 2019. We are keen to hear your views:
You can complete the survey here.
Are the plans a 'done deal'?
The Trust and CCG are currently going through a thorough engagement process, and is keen to hear your views. You can complete the survey here.
How do staff feel about these proposals?
The proposals are supported by a significant number of specialist clinicians, who see these proposals as the best and most sustainable way to deliver care to residents of Birmingham and Solihull. Many have been involved in the development of these plans. Meetings will be held with staff to talk through any implications for them over the coming weeks.
Why have these proposals been suggested now?
Working with specialist clinicians, the Trust has identified some changes that can be made to treat patients faster and improve patient outcomes and experience.
Will the Trust reimburse patient and/or visitors travel costs?
If you are an inpatient and you need to transfer to a different hospital as part of your care journey, you will go via hospital transport.
If you are having a planned procedure or operation, unless you are eligible, you will not receive reimbursement for travel costs.
Find out more about non-emergency patient transport here.
How will I know which hospital I'm going to?
Your appointment letter will include details of the hospital location, plus information to help you prepare for your operation or procedure.
Is this the surgical reconfiguration proposals in another guise?
These are separate proposals to the surgery reconfiguration plans back in 2014/15. Since Heart of England NHS Foundation NHS Trust merged with University Hospitals Birmingham NHS Foundation Trust, the leadership team have identified where changes can be made to improve the way services are delivered at the new organisation.
If I went to any of the the Trust's A&E departments with a broken limb, how would I get to where I needed to be for my operation?
This would depend on the nature of the injury, but if you needed surgery, under the proposals you would be stabilised at whichever A&E you attended and a plan would be put in place by the team caring for you. After being stabilised, you might be able to go home and then be recalled to the best place for your surgery.
If I am in the early stages of my pregnancy and start bleeding, where do I go?
Go to your nearest A&E department.
IBD UK is asking patients across the UK to take part in its Inflammatory Bowel Disease patient survey, to capture the views and experiences of patients. You can complete the survey here before the closing date of 23 September 2019.
Birmingham City Council