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Experts By Experience

icons individual 05Experts by experience are people that work with the CCG very closely, who have personal experience of using, or caring for someone who uses health services that the CCG commissions.

Experts by experience sit on various boards, project groups and work streams and are often referred from third sector partners that the CCG works with. 

 Mark SandersMark Sanders

Mark has spent most of his working life in procurement in financial services, consultancy and engineering, sourcing new service provision or market testing existing contracts to ensure best value and delivering continuous improvement throughout the life of contractor relationships.

Mark has a form of macular degeneration, which was diagnosed in his teens and has gradually deteriorated over time, to the point that he is now registered severely sight impaired (formerly known as Registered Blind).

Mark now spends some time volunteering in the Sight Loss Sector supporting organisations to make improvements relating to the visually impaired community. Mark recently supported NHS Birmingham and Solihull CCG with the procurement of the Minor Eye Conditions Services and Community Ophthalmology Service, as the Expert-by-Experience. 

Mark said “I think it is really important that we strive for improvements in eye health delivery across the Birmingham and Solihull region and ensure consistency of service delivery for all.”

Tony Kelly

Tony Kelly Tony has been a Diabetes UK Community Champion volunteer for nearly seven years, devoting his time to educating communities in the West Midlands and further afield about health and well-being in relation to diabetes, a medical condition which runs in his family.

He is proud that he controls his Type 2 diabetes with physical activity and diet since being diagnosed 14 years ago and has never taken medication. Tony says: "With the right mind-set, discipline, motivation and determination, it is possible to manage diabetes well."

Tony, who was born in Britain and raised in Jamaica, has lived in Birmingham with his family since the late 1970s. He worked in local and central government for 30 years and is a specialist in equality, equity and diversity.

Working with the CCG, Tony brings a wealth of his lived experience to inform the prevention, treatment and care of diabetes. He writes a monthly column for a newspaper and is regularly interviewed about Type 2 diabetes on radio and television. He has featured in many healthy lifestyle videos emphasising his positive approach in managing Type 2 diabetes.

To find out what Tony got up to in 2019, take a look here.

Change lives by becoming a diabetes community champion

We’re working in partnership with Diabetes UK to help people diagnosed with type 2 diabetes. Just some of the benefits of becoming a champion are:

  • Helping your community improve their health by taking diabetes seriously
  • Inspiring them to manage their diabetes better and reduce the risk of developing complications
  • Building up your own skills and confidence.

We’ll give you all the training and support you need to make a real difference. If you're interested find out more by:

  • Emailing This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Calling 0800 138 1639
  • Reading the full volunteer role description here
  • Or apply online at
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