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Urgent help for families campaign hits Birmingham

The challenges of COVID-19 and the lockdown has led to some really tough times for families this year.

And it doesn’t get easier during the summer holidays — which is why we’re launching the From Birmingham With Love campaign to try and reach those who may need a little bit more help.

Thanks to the Birmingham Children’s Partnership between the NHS, Council, Children’s Trust, West Midlands Police and Voluntary Sector, we’ve pulled together some of the most valuable resources available across the city for all families.

“We know that a lot of people have faced some especially challenging times due to the pandemic,” explained Cllr Kate Booth, Cabinet Member for Children’s Wellbeing at Birmingham City Council. “But there is help is out there so we urge parents to pick up the phone, click on a link or send an email to access the things that will really make a difference to them and their families.”

Amongst the many services on offer are mental health support, help with finances and options for those dealing with domestic abuse.

Here is the full list of the most used services and support available now, which might make life a bit easier for many:

  • Online parenting course. We’ve pre-paid for every parent in Birmingham to access a parenting course, worth up to £88
  • Mental health support. In these difficult times we have to look after our mental health.
    - For young people aged 11-25 — Kooth
    - Children and young people aged 0-25 contact Pause on Tel 0207 841 4470 or This email address is being protected from spambots. You need JavaScript enabled to view it.
    - For urgent help call Forward Thinking Birmingham on Tel 0300 300 0099.
  • Financial help. If you’ve lost your job, or are struggling for food or rent:
    - Food, fuel or help with white goods if in crisis at Local welfare provision.
    - Help with rent Discretionary Housing Payments 
    - And food banks across Birmingham
  • Domestic abuse. For women and children affected by domestic abuse please see guidance or confidentially contact Birmingham and Solihull Women’s Aid. For Men, please contact Respect
  • Problems with drugs or alcohol. A new, discrete app called Staying Free is available. To speak to someone call Change Grow Live
  • Bereavement support. It’s a terrible time to lose a loved one — you can get help, call 0121 687 8010 or go online to the Cruse website
  • Early help for families. If anyone in your family needs more help, then please contact our voluntary sector local leads
  • Worried about a child? If you have concerns, please call Birmingham’s Children's Advice and Support Service on 0121 303 1888. In an emergency, including child abuse, contact the Police on 999.  You can also chat online to the police.

“We really hope to reach families so that they can access the tremendous amount of support that is out there. These are the things that are most important to families and the increasing number of people using them to get the help that they need really does speak for itself.”

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