Medical secretary

Cotmore Surgery is seeking to employ a motivated and enthusiastic secretary to join our busy but friendly medical practice. Working 18 hours per week, negotiable, the successful candidate would provide secretarial support to three GPs carrying out a range of administrative functions.

Candidates must have excellent telephone manner, customer service, fast/accurate word-processing skills and be comfortable using a variety of IT systems with a friendly and confident manner. 

The role will involve:

  • Making referrals using the NHS e-referral system
  • Liaising with hospitals and other professional organisations concerning referrals
  • Dealing with correspondence (both letters and emails)
  • Expediting hospital appointments and chasing results
  • Actioning tasks sent by the doctors and clinical staff
  • Dealing with telephone enquiries from patients, relatives and carers
  • Dealing with insurance/legal/medical report requests

Essential skills required:

  • Excellent written and spoken English
  • Excellent typing skills
  • Competent in MS Word and IT proficient

Preference will be given to candidates with the following additional skills:

  • Knowledge of EMIS web (our clinical IT system)
  • Knowledge of the NHS e-referral system
  • Knowledge of medical terminology
  • Knowledge of Docman workflow management system
  • Experience of working in a GP surgery.

How to apply:

Apply in writing, together with your CV, to: Mrs Annette Dudley, Cotmore Surgery, 169 Old Oscott Lane, Great Barr, Birmingham. B44 8TU

Or email your CV This email address is being protected from spambots. You need JavaScript enabled to view it. 

Closing date:

Friday 1 March 2019