e-Referrals

E referralsBirmingham Women's and Children's NHS Foundation Trust

Birmingham Women’s and Children switched off all paper referrals from GPs for all specialities on 31 July 2018.

In terms of the Children’s Hospital, preparatory work is on track according to the agreed plan. Specialties have been divided into four cohorts. Preparatory work completed with cohorts one and two, including General Paeds, Trauma & Orthopaedics, Dermatology, ENT, Paediatric Surgery and Urology and Ophalmology.

In terms of the Women’s Hospital, all clinics slots are now polled to eRS and the Directory of Service is now up to date.

If you have any queries, please contact:

  • Birmingham Women’s and Children’s Hospital Patient Access Team: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Birmingham Children’s Hospital Booking Centre: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Birmingham Women’s Hospital Booking Centre: This email address is being protected from spambots. You need JavaScript enabled to view it.

Heart of England Foundation Trust (HEFT)

HEFT's date for complete paper switch off for GP referrals in to consultant led outpatient services was 1 August 2018. The full project plan detailing the phased roll out is available.

As services have switched off paper referrals the Trust will be communicating with GPs to return any paper referrals back to them. Patients will not receive an appointment until a referral has been referred in via eRS. It is also important to ensure that referral letters are attached to eRS within the agreed timeframes to avoid delays.

If you have any queries, please contact:

  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Patient queries directly to HEFT - 0121 424 1234

Royal Orthopaedic Hospital NHS Foundation Trust

All the services listed are now accessible via e-referral at The Royal Orthopaedic Hospital. Please use e-referrals with immediate effect.

University Hospitals Birmingham NHS Foundation Trust

Following the successful roll out of the two tranches of services on to eRS, all referrals to consultant led outpatient services at UHB must now be booked via eRS.  

The Trust is now returning any paper referrals back to GPs to be referred in via eRS - patients will not receive an appointment until this has been done. 

Further advice:

  • For detailed guidance on referring to UHB, please see UHB’s Directory of Services (DoS) from the links within e-RS.
  • For help on using e-RS please use the help pages accessed top left of e-RS home screen.
  • If you have any queries or problems finding clinics on eRS then email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • If you need further training in using eRS then contact your IT support service.
  • ERS user group Q&As

The project role out plan is here.

List of Trust Paper Switch Off projects completed and due to complete

Open PSO projects

Completed PSO projects