Your Health

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Self care


Care for yourself at home if you have a common health issue, like a cough, cold, sore throat or headache. Make sure you get plenty of rest and take your usual painkillers or medicines, if you need them (always read the label).


PharmacistYour local pharmacist can help you with common illnesses like sore throats, coughs, colds, tummy troubles and aches and pains. They can also help with stopping smoking, cutting down on alcohol, advice on safe sex and emergency contraception. Many pharmacies are open until late and at weekends. You don't need an appointment – you can just walk in. Many pharmacies also have private consultation rooms. Find your nearest pharmacy at  



Make an appointment with your GP if you are feeling unwell and it’s not an emergency. You can even book an appointment in the evenings and at weekends thanks to GP extended access. Out of hours you can still call your GP surgery and follow the instructions on the answerphone message. You can also call NHS 111 for help. 

NHS 111


Call NHS 111 if you’re worried about an urgent medical concern or if you're not sure which NHS service you need, or you can visit NHS 111 online at NHS 111 is available 24/7.


Walk in centre

Visit a local walk-in, urgent care or urgent treatment centre, if you have an illness or injury, and it can't wait until your GP surgery is open. The following services are available in Birmingham and Solihull:



Erdington Health and Wellbeing Walk-in Centre

196 High Street, First Floor, Erdington, Birmingham, B23 6SJ. Telephone 0121 686 8010.

  • 8am-8pm, seven days a week

South Birmingham GP Walk-in Centre (Katie Road)

15 Katie Road, Selly Oak, Birmingham, B29 6JG. Telephone 0121 415 2095.

  • 8am-8pm, seven days a week

Birmingham Walk-in Centre

Boots The Chemists, Lower Ground Floor, 66 High Street, Birmingham, B4 7TA. Telephone 0121 255 4500.

  • 8am-6pm Monday-Friday
  • 9am-5pm Saturday
  • 11am-3pm Sunday
  • 10am-6pm bank holidays
  • Closed Christmas Day

Washwood Heath Urgent Care Centre

Clodeshall Road, Washwood Heath, Birmingham, B8 3SN. Telephone 0121 322 4210.

  • 9am-9pm Monday-Sunday, including bank holidays

Warren Farm Urgent Care Centre

Warren Farm Road, Birmingham, B44 0PU. Telephone 0121 465 5613.

  • 8am-8pm, including bank holidays

Summerfield Urgent Care Centre

134 Heath Street, Winson Green, Birmingham B18 7AL. Telephone 0121 389 1100.

  • 8am-8pm seven days a week

This service is commissioned by NHS Sandwell and West Birmingham CCG.

Solihull Urgent Treatment Centre

Solihull Hospital, Lode Lane, Solihull, B91 2JL. Telephone 0121 424 2000.

  • 8am-8pm, seven days a week

For help with mental health concerns:

If you live in Birmingham and are under 25 years old, call 0300 300 0099 or visit

If you live in Birmingham and are over 25, or if you live in Solihull (and are any age), call 0121 305 2525 or visit:

For free, confidential and non-judgemental sexual health services:

Including all types of contraception, STI testing and treatment, call 0121 237 5700 or visit

Drugs and alcohol:

If you are worried about your drug and alcohol use, or someone else’s, call 0121 227 5890 or visit for free and confidential help.

Dental emergencies:

If you have toothache, you can call NHS 111 for your local out of hours service in the area. Alternatively, you can visit Birmingham Dental Hospital between 8am and 2pm, Monday to Friday. NHS dental charges may apply.

AE 999Remember that Accident and Emergency (A&E) or 999 are for life-threatening emergencies only, such as loss of consciousness, persistent chest pain, breathing difficulties, severe bleeding or severe allergic reactions.

If you are thinking of going to A&E but not sure if you need to, patients in Birmingham and Solihull can try the online Ask A&E symptom checker 24/7; or alternatively call NHS 111 if you’re not sure what NHS service you need.

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