Ear Health

Following a procurement of Adult Hearing Services in 2016, any hearing assessments and aids for age-related hearing loss are provided by the following providers:

  • Hidden Hearing Ltd
  • Mediscan Diagnostic Services Ltd
  • Sandwell & West Birmingham Hospital NHS Trust
  • Scrivens Ltd
  • Specsavers Hearcare Group Ltd
  • The Dudley Group NHS FT
  • The Outside Clinic (Complete Price Eyeware) (Only provide a domiciliary service i.e. within the patient’s home)
  • University Hospitals Birmingham NHS FT

If you think that you need a hearing aid, then you will need a referral from your GP to access the service. It is your choice as to which provider you see. In the table below there are links to the locations of the providers to help you find the one closest to you. Please do not contact the providers directly – referral must be through your GP.

Hearing Aid Services provided by Heart of England NHS Foundation Trust (HEFT)

Following the procurement of Adult Hearing Services, Heart of England NHS Foundation Trust, which covers Heartlands, Good Hope, Solihull hospitals and Community Solihull Services, no longer provides Hearing Aid Services for age-related hearing loss and your GP cannot refer you to Heart of England NHS Foundation Trust for this service.

Transfer from Heart of England NHS Foundation Trust (HEFT)

If you have received a letter from Heart of England NHS Foundation Trust (HEFT) because you were previously receiving their Hearing Aid Services, you will need to transfer to another provider.

To register with a new provider of your choice for your NHS hearing aids, in the first instance you need to telephone the provider using the contact details below – do not contact the stores directly. There are also links to the location of the providers to help you find the one closest to you. Once you have registered, your new audiology provider will take on the responsibility of your continued aftercare.

Please see NHS Choices for general information on hearing loss.



Link to Locations

Hidden Hearing Ltd

0800 037 3080


Mediscan Diagnostic Services Ltd

0161 337 8086


Sandwell & West Birmingham Hospitals NHS Trust

0121 507 4875


Scrivens Ltd

0800 626 427


Specsavers Hearcare Group Ltd

     - Solihull Hub

     - Chelmsley Wood Hub


0121 704 1125

0121 329 5510


The Dudley Group NHS Foundation Trust

01384 321 266

The audiology service is provided   from

Brierley Hill Health and Social Care Centre

Venture Way

Brierley Hill

West Midlands


The Outside Clinic (Complete Price Eyewear)

0800 605 040 

Only a domiciliary service is provided i.e. within the patient’s home

University Hospitals Birmingham  NHS Foundation Trust

0121 371 7100

Operates out of University Hospitals Birmingham NHS Foundation Trust
New Queen Elizabeth Hospital
Mindelsohn Way
B15 2PR