Finding the right care for you

Do you know where you can get the right care or advice for your medical needs?

 

LOCAL PHARMACY

Your local pharmacist is an expert in medicine. They can offer clinical advice and help you with a range of minor health concerns, including sore throats, tummy trouble, and aches and pains. Find out more here.

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SELF-CARE

You can look after many minor illnesses and injuries with over-the-counter medicines and supplies from your pharmacist or supermarket. Check that you have basics at home, such as paracetamol and antihistamine, plus a first-aid kit. Learn more here.

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YOUR GP PRACTICE

GP practices across Birmingham and Solihull are open. Practice staff, including GPs, nurses and physiotherapists, continue to provide you with care and treatment, delivering consultations in-person, over-the-phone and via video. Hear from a Sollihull-based GP and find out how practice staff are keeping patients and staff safe from COVID-19.

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MENTAL HEALTH

Mental health support is available 24/7 via our helpline. Call 0121 262 3555 and you can speak to someone any time of day or night. If you’re reluctant to speak on the phone, we also offer a live chat option, which is available at Birmingham Mind between 10am to 9pm every day.

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NHS 111

If you need urgent medical help but it's not an emergency, contact 111 first, and they will be able to advise on the service you need or book you into A&E. Call 111 or go https://111.nhs.uk.

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NHS 111 ONLINE

There’s an easier way to get urgent care. Instead of going to A&E, get help via your smartphone, tablet or computer at NHS 111 online: https://111.nhs.uk. You’ll get the advice you need and an A&E timeslot will be booked for you if you need to be seen straight away.

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COUGHS AND RESPIRATORY SYNCYTIAL VIRUS (RSV)

Most cases of respiratory illness in children aren't serious and clear up within 2-3 weeks, but the symptoms can be worrying. Learn when you should seek help here. Further information can be found here.

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ONLINE ACCESS TO YOUR GP PRACTICE

Online help is available from your GP practice. Whether you use a smartphone, tablet or computer, you can now access online help from your GP practice website. For more information or to find your GP practice website click here.

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NHS APP

Need to order a repeat prescription? The NHS App is a simple and secure way to access a range of NHS services, including ordering repeat prescriptions, and managing GP and hospital appointments. Learn more here.

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EMERGENCY CARE

Always call 999 in an emergency or visit your nearest A&E.

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